PRIVACY POLICY 

This Privacy Policy explains how Trinity London Concierge Ltd (“Trinity”, “we”, “us”, or “our”) collects, uses, and protects personal data when you use our website or contact us.

We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Data Controller:
Trinity London Concierge Ltd
United Kingdom

If you have any questions regarding this Privacy Policy, you may contact us via the contact details provided on our website.

We may collect and process the following types of personal data:

• Contact details (such as name, email address, phone number)
• Business-related information voluntarily provided via enquiry forms or communications
• Correspondence and communications you send to us
• Technical data such as IP address, browser type, and basic usage information (via cookies or analytics tools, if applicable)

We do not intentionally collect sensitive personal data unless it is voluntarily provided and necessary for a specific consultancy engagement.

We use personal data for the following purposes:

• To respond to enquiries and communicate with you
• To assess whether our consultancy services are appropriate for your needs
• To deliver consultancy and advisory services where agreed
• To comply with legal, regulatory, or contractual obligations
• To improve our website and service offerings

We do not sell or trade personal data to third parties.

Under UK GDPR, we rely on the following lawful bases for processing personal data:

• Consent – where you voluntarily submit information via forms or direct contact
• Legitimate interests – to operate our business and respond to enquiries
• Contractual necessity – where data is required to deliver agreed consultancy services

Legal obligations – where required by law

Trinity does not share personal data with third parties except:

• Where required by law or regulatory authorities
• Where necessary to support our internal operations (e.g. secure IT or website hosting providers)
• Where explicitly agreed with you in writing

We do not act as an agent or intermediary for third-party services and are not responsible for the privacy practices of third-party websites or service providers.

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, or contractual requirements.

Data that is no longer required is securely deleted or anonymised.

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing
• Withdraw consent where consent is the legal basis

Requests can be made by contacting us using the details on our website.

Our website may use cookies or similar technologies to improve user experience and analyse website usage.

You may control or disable cookies through your browser settings.

Further details may be provided in a separate Cookie Policy if applicable.

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

   12 . Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Continued use of our website signifies acceptance of the updated Privacy Policy.